Tanner Ballard

Enthusiast
DISC Type : i

Senior Enterprise Customer Success Manager at LaunchDarkly

Centerville, Utah, United States

Overview

Tanner has no verified overview

Personality Overview

Consensus Focused

Story Driven

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Tanner has no verified topics they care about

Media Appearances

Tanner has no verified media appearances

Work History

3-2024
Senior Enterprise Customer Success Manager at LaunchDarkly
7-2021 - 3-2024
Sr. Flow Enterprise Customer Success Manager at Pluralsight
8-2019 - 7-2021
Customer Success Manager at Pluralsight
3-2018 - 8-2019
Government Account Executive at Pacific Office Automation
5-2015 - 3-2018
Client Representative at CompHealth

Education

2010 - 2015
Bachelor's degree from Utah State University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Centerville, Utah, United States Job Level : Middle Designation : Senior Enterprise Customer Success Manager at LaunchDarkly
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Insights For Selling To Tanner

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tanner is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Tanner

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Tanner move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Tanner take some risk or not?

  • They can take some low-probability risks if needed.

You And Tanner

Personality Compatibility


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