Tanu Srivastava is the Head of Learning and Development at Air India, driving the L&D strategy for the airline. With a focus on safety and service, she designs learning journeys that align with business imperatives and foster a culture of customer-centricity. Her work involves both regulatory compliance training and developmental programs for leadership.
Tanu Srivastava
Head of Learning and Development at Airindia Limited
Gurugram, Haryana, India
Overview
Topics They Care About
Aviation L&D
Her role is centered on creating learning strategies for Air India, focusing on the core business needs of safety and customer service in the aviation industry.
Customer Centricity
Emphasizes that service is the key differentiator for airlines and that a primary L&D goal is translating customer wants into swift action by the workforce.
Leadership Development
Focuses on creating sustainable and measurable learning journeys for employees, utilizing internal resources and digital platforms to develop leaders and people managers.
Media Appearances
Tanu has no verified media appearances
Work History
Head of Learning and Development at Airindia Limited
Education
Tanu has no verified education history
More Information
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Location : Gurugram, Haryana, India
Job Level : Mid-senior
Designation : Head of Learning and Development at Airindia Limited
