Tanya Rosenberg

Enigma
DISC Type : cdi

Senior Technical Writer at GlassHouse Systems

Toronto, Ontario, Canada

Overview

Tanya Rosenberg is a Senior Technical Writer at GlassHouse Systems, specializing in IT and cloud documentation. She excels at creating audit-ready, scalable systems through service catalogs, SOPs, and operational runbooks for regulated environments. She holds a Bachelor of Arts from the University of Waterloo and is certified in Document Control.

Outside of her technical role, Tanya is a reflective thinker who values the power of clear communication and continuous professional development. She believes wording is never neutral and enjoys reading books that highlight how quickly assumptions form in the absence of full information.

Unique fact: Her personal formula for creative problem-solving sometimes involves choosing Coke Zero over wine.

Personality Overview

Challenger

Friendly Yet Blunt

Hard To Convince

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

IT & Cloud Documentation
Her work is centered on creating clarity, consistency, and governance in documentation for enterprise IT, cloud services, and managed services environments.
Audit & Compliance
She specializes in documenting systems that must stand up to audits and regulatory compliance, a skill she utilized while contracting at Scotiabank.
Clarity in Communication
She has a strong personal philosophy that wording is never neutral and that small word choices compound over time to either create clarity or confusion within teams.

Media Appearances

Tanya has no verified media appearances

Work History

6-2025
Senior Technical Writer at GlassHouse Systems
6-2022 - 6-2025
Sole Technical Writer at PathFactory
9-2015 - 6-2022
Co-Founder & Operations Manager at iRepair Danforth
2-2017 - 5-2017
Senior Technical Writer Contract at Scotiabank
11-2005 - 5-2015
Senior Technical Writer at eHealth Ontario

Education

1989 - 1994
Bachelor of Arts - BA from University of Waterloo

More Information

Social Presence :

Prographics :

Exp : 14 Location : Toronto, Ontario, Canada Job Level : N/A Designation : Senior Technical Writer at GlassHouse Systems
URL has been copied!

Insights For Selling To Tanya

During A Call Or A Meeting

DO's

  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Build rapport slwly without rushing, it will come handy to handle hard questions later

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tanya is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Tanya

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Tanya move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Tanya take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Tanya

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.