Tanya Rosenberg in

Tanya Rosenberg

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Senior Technical Writer at GlassHouse Systems
📍 Toronto, Ontario, Canada

Tanya Rosenberg is a Senior Technical Writer at GlassHouse Systems, specializing in IT and cloud documentation. She excels at creating audit-ready, scalable systems through service catalogs, SOPs, and operational runbooks for regulated environments. She holds a Bachelor of Arts from the University of Waterloo and is certified in Document Control.

Outside of her technical role, Tanya is a reflective thinker who values the power of clear communication and continuous professional development. She believes wording is never neutral and enjoys reading books that highlight how quickly assumptions form in the absence of full information.

Unique fact: Her personal formula for creative problem-solving sometimes involves choosing Coke Zero over wine.

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Experience
14 Years
Current Role
Senior Technical Writer
Location
Toronto, Ontario, Canada
Personality Overview

How Tanya shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Tanya cares about

IT & Cloud Documentation
Her work is centered on creating clarity, consistency, and governance in documentation for enterprise IT, cloud services, and managed services environments.
Audit & Compliance
She specializes in documenting systems that must stand up to audits and regulatory compliance, a skill she utilized while contracting at Scotiabank.
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Career

Work history

6-2025
Senior Technical Writer
GlassHouse Systems
6-2022 - 6-2025
Sole Technical Writer
PathFactory
9-2015 - 6-2022
Co-Founder & Operations Manager
iRepair Danforth
2-2017 - 5-2017
Senior Technical Writer Contract
Scotiabank
11-2005 - 5-2015
Senior Technical Writer
eHealth Ontario
In the press

Media appearances

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Education
1989 - 1994
Bachelor of Arts - BA
University of Waterloo
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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