Tara Lestage

Examiner
DISC Type : cs

Director of Client Experience at Liviniti

United States

Overview

Tara Lestage serves as the Director of Client Experience at Liviniti, focusing on enhancing customer loyalty and success. Her career demonstrates extensive leadership in client services and account management, with previous Vice President roles at Cordant Health Solutions and myMatrixx, specializing in the workers compensation industry.

While her public profile is professionally focused, she shows an interest in following major business news through outlets like The Wall Street Journal and stays current with industry leaders like Express Scripts.

A colleague who worked with Tara across two different companies highlighted her unwavering drive during complex initiatives like post-merger business migrations.

Personality Overview

Tough To Convince

Unexpressive

Late Adopter

They tend to be clear about their needs and limitations and are unlikely to promise too much.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Client Loyalty
Her professional headline is "Driving Customer Loyalty and Success, " indicating this is a core principle and a primary focus in her career.
Cost Containment
She has publicly shared content about Liviniti's leadership in cost containment solutions, showing it's a key value proposition she supports.
Workers' Compensation
She has significant leadership experience in this specific sector, having served as a Vice President at both Cordant Health Solutions and myMatrixx.

Media Appearances

Tara has no verified media appearances

Work History

7-2022
Director of Client Experience at Liviniti
5-2019 - 2-2022
Vice President of Account Management - Workers Compensation at Cordant Health Solutions
8-2012 - 5-2019
Vice President of Client Services at myMatrixx, An Express Scripts Company

Education

Tara has no verified education history

More Information

Social Presence :

Prographics :

Exp : 13 Location : United States Job Level : Mid-senior Designation : Director of Client Experience at Liviniti
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Insights For Selling To Tara

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Ask them which other stakeholders would be important for this purchase decision
  • Be firm in your communication and stay in control

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tara is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Tara

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Tara move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Tara take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Tara

Personality Compatibility


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