Taylor Liua'ana

Questioner
DISC Type : c

Core Business Lead at Three Birds Renovations

Greater Brisbane Area, Australia

Overview

Taylor is a Digital Systems Lead with nine years of experience managing and improving B2B, B2C, and SaaS digital products. She specializes in complex, workflow-driven platforms and holds a Bachelor of Business from QUT and a PRINCE2® Foundation certification.


Taylor recently earned her PRINCE2® certification to better formalize and scale her work, supporting clearer governance as project scope and complexity grow.

Personality Overview

Not Easily Convinced

Value Seeker

Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They prefer to do thorough analysis of any situation.

Topics They Care About

Workflow Automation
Advocates for automating manual work, stating that SMBs spend 30% of their week on tasks that should run themselves, leading to lost profit and burnout.
Operational Efficiency
Focuses on improving how products operate in practice, moving beyond temporary fixes to build systems that scale and support reliable day-to-day operations.
B2C Education Platforms
Previously owned the end-to-end product lifecycle for three revenue-critical B2C digital education platforms at Three Birds Renovations.

Media Appearances

Taylor has no verified media appearances

Work History

11-2023 - 9-2025
Core Business Lead at Three Birds Renovations
2-2017 - 11-2023
Digital Systems Lead - Product & Platforms at Independent Consulting
8-2016 - 1-2017
Ecommerce Manager at Genesis Nutrition
5-2015 - 8-2016
Business Development Manager at Synergy Placements
9-2014 - 4-2015
Business Development Manager at Telstra

Education

2012 - 2015
Bachelor of Business from QUT (Queensland University of Technology)
2005 - 2008
Education details unavailable from Pacific Lutheran College

More Information

Social Presence :

Prographics :

Exp : 11 Location : Greater Brisbane Area, Australia Job Level : N/A Designation : Core Business Lead at Three Birds Renovations
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Insights For Selling To Taylor

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Taylor is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Taylor

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Taylor move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Taylor take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Taylor

Personality Compatibility


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