Teodora Manzat in

Teodora Manzat

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Head of Digital Work Place & IT Service Desk at Sunrise Communications AG
📍 Zurich, Zurich, Switzerland

Teodora Manzat is a senior IT leader at Sunrise, operating at an executive level to transform complex IT environments. She manages a budget over CHF 2 million and focuses on creating stable, secure, and high-performing organizations. She holds a Masters degree from Université Toulouse - Jean Jaurès.

Passionate about people, Teodora excels in mentoring and multicultural communication. Colleagues describe her as a "genuine expert" and a proactive leader who fosters connection and growth. She actively participates in company culture, valuing feedback and welcoming new team members.

Her effectiveness as a leader was recognized early in her career when she was promoted at Huawei within just three months.

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Experience
12 Years
Current Role
Head of Digital Work Place & IT Service Desk
Job Level
Mid-senior
Location
Zurich, Zurich, Switzerland
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Teodora cares about

Digital Workplace Transformation
Her current role focuses on leading large-scale digital workplace transformations, including migrations to new devices and platforms for thousands of users.
AI in Service Desk
She pioneered using AI tools like Microsoft Copilot and OpenAI-based chatbots to improve self-service capabilities and optimize team collaboration.
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Career

Work history

2-2024
Head of Digital Work Place & IT Service Desk
Sunrise Communications AG
3-2022 - 1-2024
Head of Digital Service Desk & Tools
Sunrise Communications AG
2-2020 - 3-2022
Service Desk Manager
Sunrise Communications AG
2-2017 - 2-2020
Engineering Team Lead
Huawei
8-2014 - 3-2017
HelpDesk IT Support
HELPLINE
In the press

Media appearances

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Education
2017 - 2020
Bachelor's degree
Universitatea „Tibiscus” din Timișoara
2013 - 2014
Master’s Degree
Université Toulouse - Jean Jaurès
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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