Teresa Castellanos
Login to view DISC.Teresa Castellanos leads the Customer Experience department at Iberdrola, focusing on designing the customer journey and relationship model. Her career shows a deep specialization in CX, particularly within the utilities sector, having previously managed major energy accounts at consulting firm IZO. She is a graduate of Universidad del País Vasco.
She has a unique background that combines early career experience in advertising and integrated communications for major consumer brands with her current deep specialization in customer experience strategy for the energy industry.
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