Terry Hu in

Terry Hu

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Director, Process Improvement & Ops Excellence at Molina Healthcare
📍 Los Angeles, California, United States

Terry is the Director of Process Improvement & Ops Excellence at Molina Healthcare, specializing in healthcare strategy and value-based care. With an MIT Sloan Masters, their experience at Evolent and Anthem has centered on managed care, alternative payment models, and driving operational efficiency in complex health systems.

Beyond their professional role, Terry holds a deep interest in the mechanics of healthcare systems. They are passionate about exploring system dynamics, innovative healthcare models, global health, and improving the consumer experience, indicating a broad, intellectual curiosity about the fields future.

Terry uniquely combines a Masters degree from the MIT Sloan School of Management with a Certification in Healthcare Compliance.

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Experience
14 Years
Current Role
Director, Process Improvement & Ops Excellence
Job Level
Mid-senior
Location
Los Angeles, California, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Terry cares about

Value-Based Care
Focuses on alternative payment models and delegated risk, aiming to shift healthcare from volume-based to quality-based outcomes.
Operational Excellence
Current role centers on process improvement, business transformation, and executing initiatives to achieve organizational goals and efficiency.
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Career

Work history

2-2025
Director, Process Improvement & Ops Excellence
Molina Healthcare
3-2024 - 2-2025
Senior Director, Enterprise PMO
Evolent
7-2021 - 3-2024
Director, Delegation Operations
Evolent
5-2018 - 7-2021
Regulatory Oversight Manager
Anthem, Inc.
10-2016 - 5-2018
Senior Business Change Advisor
Anthem, Inc.
In the press

Media appearances

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Education
Masters
MIT Sloan School of Management
B.A.
University of California, Berkeley
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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