Thiago Miyazaki

Questioner
DISC Type : c

Gerente de Sinistros at Zurich Insurance

São Paulo, São Paulo, Brazil

Overview

Thiago Miyazaki is an experienced Claims Manager at Zurich Insurance, where he has progressed through several leadership roles. He specializes in managing teams for life, bancassurance, and travel insurance, with a strong focus on process improvement and cost reduction. Colleagues describe him as focused, committed, and a reference in management.

He is a committed lifelong learner, having earned a postgraduate degree from Universidade Presbiteriana Mackenzie and recently completed certifications in Agile Management and Advanced Insurance Law.

Thiago was recognized for "Best Performance in Claims" and as a "Provider Network Area Highlight" during his tenure at Zurich.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to do thorough analysis of any situation.

Topics They Care About

Claims Management
Manages the claims team for Individual Life, Lender, Bancassurance, and Travel insurance products at Zurich.
Operational Efficiency
His previous roles involved managing provider networks and regulating claims with a focus on cost reduction and process improvement.
Agile Methodologies
Recently completed a course on "Agile Management at Work, " indicating an interest in applying modern, flexible management techniques.

Media Appearances

Thiago has no verified media appearances

Work History

2-2022
Gerente de Sinistros at Zurich Insurance
6-2019 - 2-2022
Coordenador de Sinistros & PRM at Zurich Insurance
1-2018 - 6-2019
Coordenador de Rede de Prestadores at Zurich Insurance
6-2015 - 12-2017
Analista de Seguros Massificados Sênior at Zurich Insurance
8-2013 - 5-2015
Analista de Seguros Massificados Pleno at Zurich Insurance

Education

2014 - 2015
Pós Graduação from Universidade Presbiteriana Mackenzie
2010 - 2012
Gestor Financeiro from E-ATT

More Information

Social Presence :

Prographics :

Exp : 10 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Gerente de Sinistros at Zurich Insurance
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Insights For Selling To Thiago

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thiago is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Thiago

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Thiago move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Thiago take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Thiago

Personality Compatibility


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