Tieska Jumbo

Captain
DISC Type : DS

Senior Director, Strategic Planning at FIS

Cary, North Carolina, United States

Overview

Tieska is an enterprise internal communications and transformation leader, currently serving as a Senior Director at FIS. She specializes in translating corporate strategy into clear communications for large employee groups. A graduate of the University of North Florida and City St George’s, University of London, she is described as organized, energetic, and passionate.

Outside of her corporate role, Tieska is dedicated to helping people articulate their professional value independent of job titles. She is passionate about empowering working mothers to maintain balance and applying historical lessons to modern career challenges. Her personal work focuses on building clarity and confidence for individuals in transition.

She is a Gallup-Certified CliftonStrengths Coach, using this expertise to enhance leadership and team communication.

Personality Overview

Long-Term Thinker

Planner & Achiever

Decisive But Calm

They might take some time to make their mind up but once they do, they don't change it easily.  They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Strengths-Based Leadership
As a Gallup-Certified CliftonStrengths Coach, she focuses on using strengths as a communication and leadership tool, recently discussing it on a podcast.
Enterprise Transformation
Her work at FIS involves leading communication strategies for enterprise-wide transformations impacting over 20, 000 employees globally.
Articulating Personal Value
She is currently focused on helping people articulate their value in a way that is not dependent on job titles or corporate structures.

Media Appearances

Tieska has no verified media appearances

Work History

7-2024 - 7-2025
Senior Director, Strategic Planning at FIS
7-2023 - 8-2024
Director Product Support at FIS
2-2020 - 8-2024
Senior Technical Communications Manager at FIS
11-2017 - 8-2018
Business Process Manager at Crowley
2-2016 - 11-2017
Senior Technical Writer | Instructional Designer at Crowley

Education

Master of Science - MS from City St George’s, University of London
B.A. from University of North Florida

More Information

Social Presence :

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Exp : 10 Location : Cary, North Carolina, United States Job Level : N/A Designation : Senior Director, Strategic Planning at FIS
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Insights For Selling To Tieska

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't go over them unless you are left with no other option
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tieska is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Tieska

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Tieska move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Tieska take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Tieska

Personality Compatibility


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