Tiffany Cook

Examiner
DISC Type : cs

Director, Charge Management at Memorial Healthcare System

Hollywood, Florida, United States

Overview

Tiffany A. Cook is the Director of Charge Management at Memorial Healthcare System, bringing 18 years of progressive healthcare experience. She specializes in hospital billing and revenue integrity, holding multiple EPIC certifications and a Bachelors in Health Science Administration with honors from Barry University. Her role involves collaborating with IT to refine billing and charge guidelines.

Beyond her professional responsibilities, Tiffany is dedicated to community service and volunteers for organizations like the American Heart Association. Her personal values emphasize the importance of kindness and spreading powerful, positive messages.

She has a proven track record in project management, medical coding, and billing.

Personality Overview

Unexpressive

Status Quo Seeker

Overcautious

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They are thorough and always follow a systematic approach. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Charge Management
As Director, she is an expert in hospital billing and is responsible for reviewing and adjusting charge calculation guidelines within the healthcare system.
Revenue Integrity
Her team specializes in ensuring the financial health and billing accuracy of the Memorial Healthcare System.
Healthcare Leadership
With over 13 years in management, she is focused on team building and posted about hiring a manager to "Lead with purpose, drive excellence. "

Media Appearances

Tiffany has no verified media appearances

Work History

5-2021
Director, Charge Management at Memorial Healthcare System
10-2018
Manager, CDM at Memorial Healthcare System at Memorial Healthcare System
4-2002
SeniorSystem Analyst at Memorial Healthcare System

Education

Bachelor's degree from Barry University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Hollywood, Florida, United States Job Level : Mid-senior Designation : Director, Charge Management at Memorial Healthcare System
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Insights For Selling To Tiffany

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tiffany is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Tiffany

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Tiffany move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Tiffany take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Tiffany

Personality Compatibility


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