Tiffany Kuykendall, MBA

Galvanizer
DISC Type : Id

Vice President, Customer Solutions at Alation

Los Angeles Metropolitan Area, United States

Overview

Tiffany is the Vice President of Customer Solutions at Alation, specializing in SaaS, business development, and customer success. An MBA graduate from Pepperdine University, she is a proven leader in creating innovative sales strategies and driving significant revenue growth. Colleagues and peers describe her as a brilliant, insightful, and results-oriented leader.

Before her successful career in the tech industry, Tiffany worked in education as a counselor and a director of counseling services for a private high school. She also consulted for school districts before pivoting to software sales in 2005, blending her background in dispute resolution with business strategy.

Unique fact: She identifies as a "fixer" or "change agent, " driven by a passion for solving complex problems that others cannot.

Personality Overview

Persuader

Pragmatic

Trusting

They are not against taking risks and can make tough decisions when required.
  A combination of speed and relationship gets the best response from them. They are more likely to accept new and exciting technologies.

Topics They Care About

Customer Success
Leads customer solutions at Alation and previously managed a $500M portfolio of Fortune 100 clients at ADP, focusing on retention and strategic management.
SaaS Sales Strategy
Has a track record of building new SaaS sales teams and go-to-market strategies from the ground up, successfully generating millions in new revenue at Sage.
Business Transformation
Describes herself as a 'change agent' and has extensive experience leading change management, P&L ownership, and business transformation initiatives.

Media Appearances

Tiffany has no verified media appearances

Work History

7-2025
Vice President, Customer Solutions at Alation
7-2017 - 7-2025
Vice President of Customer Success at ADP
10-2016 - 6-2017
Channel Director & Strategic Alliances - Business Development & Sales at Sage
7-2014 - 9-2016
Senior Director, North America SaaS Solution Sales at Sage
8-2012 - 6-2014
Director, Commercial Sales & Sales Operations at Alteryx

Education

MBA from Pepperdine Graziadio Business School
BA from Pepperdine University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Los Angeles Metropolitan Area, United States Job Level : Senior Designation : Vice President, Customer Solutions at Alation
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Insights For Selling To Tiffany

During A Call Or A Meeting

DO's

  • You might need to keep the conversation on track, they tend to slide off-topic
  • Appeal to their sense of self-worth and how they will impact their organization
  • Present testimonials from existing customers about their experience with your product

DONT's

  • Don’t be excessively objective, focus on building a story first
  • Don’t make promises that are hard to keep
  • Don’t hesitate from asking questions, but take a friendly and warm approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tiffany is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Tiffany

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Tiffany move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Tiffany take some risk or not?

  • If necessary, they will be ready to take risks.

You And Tiffany

Personality Compatibility


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