Tim Christensen

Examiner
DISC Type : cs

SVP, Chief Information Officer at Synchrony

Stamford, Connecticut, United States

Overview

Tim Christensen is the SVP and Chief Information Officer at Synchrony, where he leads the companys technology strategy with a focus on AI, digital products, and innovation. A graduate of Boston College, he has a long history of driving tech-forward initiatives and fostering talent through various leadership roles.

While his public profile centers on his professional achievements, his strong connection to his alma mater suggests an interest in the Boston community. He is passionate about bridging the gap between academia and industry, creating pathways for the next generation of tech professionals.

He spearheads a partnership with the University of Illinois that has provided over 400 student internships through Synchronys Emerging Technology Center.

Personality Overview

Overcautious

Status Quo Seeker

Process Oriented

The only way to convince them is by showing them examples and ample proof.  They are always well-planned and adopt a systematic approach. Being observant comes to them naturally.

Topics They Care About

AI & Automation
Frequently speaks on Synchrony's strategy for generative AI, emphasizing the need to upskill and train teams to leverage the technology for customer experience and efficiency.
Academic Partnerships
Leads a major collaboration with the University of Illinois, creating a talent pipeline and innovation hub through the on-campus Emerging Technology Center.
Emerging Technology
His career progression and public statements highlight a consistent focus on identifying and implementing emerging technologies to solve customer problems and drive business goals.

Media Appearances

Tim has no verified media appearances

Work History

3-2025
SVP, Chief Information Officer at Synchrony
10-2024 - 3-2025
SVP, Deputy CIO at Synchrony
6-2021 - 10-2024
SVP, Product, Digital, Innovation and AI at Synchrony
8-2011 - 7-2014
IT Manager - Mobile Initiatives at GE Capital - Retail Finance
7-2006 - 8-2011
IT Project Manager at GE Money

Education

2000 - 2004
Bachelor of Science from Boston College

More Information

Social Presence :

Prographics :

Exp : 14 Location : Stamford, Connecticut, United States Job Level : Leadership Designation : SVP, Chief Information Officer at Synchrony
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Insights For Selling To Tim

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tim is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Tim

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Tim move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Tim take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Tim

Personality Compatibility


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