Tim Locke

Examiner
DISC Type : sc

Director - Head of Digital Workplace Operations at BlackRock

New York City Metropolitan Area, United States

Overview

Tim Locke is a Director and Head of Digital Workplace Operations at BlackRock, leading global teams in end-user services and technology risk within financial services. He specializes in project implementation, talent development, and cross-functional collaboration.

He is passionate about high-impact projects and connecting his nephew to opportunities in real estate and asset management. Tim also actively recruits for BlackRock, focusing on roles like Help Desk managers and deskside support.

People often call him a great leader, mentor, and professional, praising his integrity and ability to find creative solutions.

Personality Overview

Process Oriented

Late Adopter

Tough To Convince

Being observant comes to them naturally.  They do not like taking risks at all and go for proven options in the end. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Digital Workplace Operations
As Director and Head of Digital Workplace Operations at BlackRock, he oversees deskside support, UC operations, systems, and service desk.
Technology Risk Management
His career includes a role as Production Management Risk & Information Security Officer, highlighting a focus on technology risk.
Talent Development
He is known for talent development, team leadership, and is described by colleagues as an excellent manager and mentor.

Media Appearances

Tim has no verified media appearances

Work History

11-2024
Director - Head of Digital Workplace Operations at BlackRock
2-2024 - 11-2024
Global Desktop, Service Desk & Service Delivery at Brookfield Asset Management
3-2015 - 8-2023
Head of Americas Service Management - Executive Director at Morgan Stanley at Morgan Stanley
9-2010 - 3-2015
Production Management Risk & Information Security Officer & Tech Learning Head - Executive Director at Morgan Stanley
10-2006 - 9-2010
End User Services Manager, London, New York & EMEA - Vice President at Morgan Stanley at Morgan Stanley

Education

1993 - 1997
Maths & Computing from University of Greenwich

More Information

Social Presence :

Prographics :

Exp : 26 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Director - Head of Digital Workplace Operations at BlackRock
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Insights For Selling To Tim

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Be firm in your communication and stay in control
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tim is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Tim

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Tim move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Tim take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Tim

Personality Compatibility


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