Tirumala Rao

Enthusiast
DISC Type : i

Delivery Consultant at Tata Consultancy Services

Hyderabad, Telangana, India

Overview

Tirumala Rao is an experienced Service Delivery Manager at Tata Consultancy Services, specializing in IT infrastructure, service delivery, and vendor management. A graduate of Govt. Polytechnic College, he has a strong history of managing programs for major international clients in the semiconductor and manufacturing sectors across the US, Malaysia, and New Zealand.

His career highlights include managing global service delivery for the worlds largest manufacturer of fiberglass and a leading US-based semiconductor company.

Personality Overview

Non-Confrontational

Amiable & Agreeable

Story Driven

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

IT Service Management
His expertise includes Service Delivery, ITIL, and Vendor Management, which have been central to his roles at Tata Consultancy Services.
Global Delivery Models
He has served as a Global Service Delivery Manager and worked on short-term assignments for clients in the US, Malaysia, and New Zealand.
IT Infrastructure
Currently manages IT Infrastructure Services (ITIS) and possesses skills in network management systems and IT infrastructure operations.

Media Appearances

Tirumala has no verified media appearances

Work History

2-2019 - 4-2019
Delivery Consultant at Tata Consultancy Services
8-2018 - 2-2019
Service Project Manager at Tata Consultancy Services
2013 - 2018
Global Service Delivery Manager at Tata Consultancy Services
2010 - 2012
Network Lead at Tata Consultancy Services
9-2007
Service Delivery Manager - ITIS at Tata Consultancy Services

Education

2007 - 2020
diploma engineering from TATA Consultancy Services
1995 - 1998
Diploma Engineering from Govt. Polytechnic College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Hyderabad, Telangana, India Job Level : Middle Designation : Delivery Consultant at Tata Consultancy Services
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Insights For Selling To Tirumala

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Maintain high, positive energy and convey confidence
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tirumala is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Tirumala

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Tirumala move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Tirumala take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Tirumala

Personality Compatibility


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