Todd Klopfenstein
Login to view DISC.Todd Klopfenstein is the VP of New Member Onboarding at USAA, with deep expertise in sales, service, and underwriting. He holds an MBA and a Lean Six Sigma certification. Colleagues describe him as highly driven, intelligent, and results-focused, often referring to him as a servant leader.
He is an alumnus of Arizona State University and has spent a significant portion of his career based in San Antonio, Texas, where USAA is headquartered. His interests seem to lie in leadership principles and operational excellence, reflecting a commitment to professional development and team success.
Unique fact: Todd started his career in insurance as an underwriter at State Farm, giving him foundational industry knowledge.
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