Tom Blanchard

Examiner
DISC Type : cs

Owner at Sterling Technology Solutions

Charlotte, North Carolina, United States

Overview

Tom Blanchard founded Sterling Technology Solutions in 2003, building a leading IT Managed Service Provider in Charlotte. He graduated from UNC Chapel Hill and is frequently interviewed by local news as an expert on cybersecurity. In May 2025, he sold the company to pursue a new direction.

Outside of his professional life, Tom is a family man who enjoys a variety of active hobbies, including waterfall hikes, CrossFit, basketball, and spearfishing. He is also passionate about giving back to the community, actively volunteering his time with charitable organizations like Neighborhood Hope, which supports children.

His companys customer service philosophy was inspired by the family-owned hardware store his grandfather started in 1946.

Personality Overview

Tough To Convince

Unexpressive

Status Quo Seeker

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They are always well-planned and adopt a systematic approach.

Topics They Care About

Cybersecurity Advocacy
Frequently appears on local news outlets like Queen City News and WCNC to discuss cybersecurity threats, data privacy, and ransomware attacks affecting the community.
Managed IT Services
Founded and led Sterling Technology Solutions, a successful Managed Service Provider (MSP), for over two decades, focusing on serving small and mid-sized businesses.
Youth Mentorship
Actively volunteers with Neighborhood Hope, an organization dedicated to supporting children in low-income housing areas, reflecting a personal passion for helping kids.

Media Appearances

Sterling Technology Solutions, Tom Blanchard Featured .... Featured in YouTube

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Sterling Technology Solutions, Tom Blanchard Spectrum News IT .... Featured in YouTube

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Work History

12-2003
Owner at Sterling Technology Solutions

Education

2002 - 2002
Education details unavailable from Pontificia Universidad Católica de Valparaíso
1996 - 2001
Bachelor of Science (B.S.) from The University of North Carolina at Chapel Hill

More Information

Social Presence :

Prographics :

Exp : 22 Location : Charlotte, North Carolina, United States Job Level : N/A Designation : Owner at Sterling Technology Solutions
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Tom

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Tom take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Tom

Personality Compatibility


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