Tom Condon

Examiner
DISC Type : cs

Sr Applications Analyst at Covenant Health

Knoxville, Tennessee, United States

Overview

Tom is a seasoned analyst and project manager who recently joined Covenant Health after a distinguished 37. 5-year career at AT&T. His expertise spans process design, systems analysis, and managing global teams. People he has worked with have called him a "true force of nature" who redefines excellence.

Outside of work, Tom has demonstrated a profound, long-term commitment to community service. He dedicated 13 years to leadership at Gwinnett/Walton Habitat for Humanity, serving on the executive committee and as Board President, showcasing his passion for giving back to the community.

He led the site selection, marketing, and staff recruitment to launch a Habitat for Humanity Restore which became a pilot for a national initiative.

Personality Overview

Process Oriented

Unexpressive

Overcautious

Being observant comes to them naturally.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Healthcare IT
He recently transitioned into a new role as a Senior Applications Analyst at Covenant Health, indicating a professional focus on technology within the healthcare sector.
Affordable Housing
He has a deep history of volunteer leadership with Habitat for Humanity, including serving for over a decade on the board and as president.
Process Improvement
His career at AT&T and key skills highlight extensive experience in business process design, systems analysis, and enhancing global service delivery.

Media Appearances

Tom has no verified media appearances

Work History

5-2023
Sr Applications Analyst at Covenant Health
7-2005 - 12-2021
Volunteer, Executive Committee and Board President/Member at Gwinnett/Walton Habitat for Humanity
4-2002 - 12-2021
Acting Director/Senior Project Manager, Global Service Delivery at AT&T
4-2000 - 3-2002
Senior Manager, Managed CPE Process + Delivery at Concert Communications
7-1984 - 3-2000
District Manager/Manager, Business Services at AT&T

Education

1992 - 1996
MBA from Darla Moore School of Business at the University of South Carolina
1979 - 1983
BS from Duke University

More Information

Social Presence :

Prographics :

Exp : 40 Location : Knoxville, Tennessee, United States Job Level : Mid-senior Designation : Sr Applications Analyst at Covenant Health
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Tom

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Tom take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Tom

Personality Compatibility


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