Tony Stewart

Enthusiast
DISC Type : i

Executive Director - UX Design, Content Strategy, and CX Research at Ally

Charlotte Metro, United States

Overview

Tony is an Executive Director at Ally, where he leads a team of nearly 120 professionals in UX Design, Content Strategy, and CX Research. With over 20 years of experience and a Masters degree from Iowa State University, he specializes in creating innovative, user-centric experiences for financial products.

No significant details about his personal life or hobbies are publicly available. His professional focus appears to be the primary aspect of his public profile, with a clear passion for building and mentoring his team.

He is a co-inventor on multiple patents, including a method for mitigating sound latency in real-time media sessions.

Personality Overview

Story Driven

Amiable & Agreeable

Optimistic

They agree with others often, so exercise caution when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Building UX Teams
He grew his team at Ally from 35 to nearly 120 people and frequently posts about hiring UX designers, researchers, and project coordinators.
Customer Experience
His role is responsible for the customer experience across all of Ally's products, including banking, investment, auto, and mortgage services.
Design Innovation
He is passionate about producing innovative solutions and holds patents for user interface and system design.

Media Appearances

Tony has no verified media appearances

Work History

4-2021
Executive Director - UX Design, Content Strategy, and CX Research at Ally
11-2017 - 4-2021
Senior Director - UX Design and Innovation at Ally
12-2016 - 11-2017
Director Digital Design - UX and Human Factors Engineering at Sprint
3-2015 - 12-2016
UX Design Researcher at The Climate Corporation
2-2014 - 3-2015
Manager - Human Factors Engineering at Sprint

Education

1997 - 1999
M.S. from Iowa State University
1992 - 1996
B.S. from Iowa State University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Charlotte Metro, United States Job Level : Senior Designation : Executive Director - UX Design, Content Strategy, and CX Research at Ally
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Insights For Selling To Tony

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tony is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Tony

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Tony move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Tony take some risk or not?

  • They can take some low-probability risks if needed.

You And Tony

Personality Compatibility


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