Tonya Glass

Enthusiast
DISC Type : i

Vice President of Operations at Westmont Living, Inc.

Los Angeles Metropolitan Area, United States

Overview

Tonya Glass is a seasoned executive in the senior living sector, currently serving as the Vice President of Operations at Westmont Living, Inc. Her expertise spans operations and sales for Independent Living, Assisted Living, and Memory Care facilities. She holds a Bachelors Degree from Kennedy-Western University.

Tonya has a unique background holding senior director and VP roles in both operations and sales, giving her a comprehensive perspective on driving business growth while maintaining high standards of care.

Personality Overview

Story Driven

Amiable & Agreeable

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Senior Living Operations
Her career is defined by leadership roles focused on creating operational processes and infrastructure to foster growth, profitability, and efficiency in senior living communities.
Sales & Occupancy
Has a proven record of success in sales and marketing, previously responsible for maintaining community occupancy rates at 97% or higher.
Organizational Growth
Focuses on developing long-range objectives and strategies, and has worked closely with owner groups to implement initiatives that support company growth.

Media Appearances

Tonya has no verified media appearances

Work History

4-2023
Vice President of Operations at Westmont Living, Inc.
8-2018 - 2-2022
Vice President Operations at Northstar Senior Living
2-2017 - 8-2018
District Director of Operations at Brookdale
8-2014 - 2-2017
Regional Director of Sales and Marketing at Oakmont Management Group
6-2009 - 8-2014
Regional Director of Operations and Sales at Emeritus

Education

Bachelor's Degree from Kennedy-Western University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Los Angeles Metropolitan Area, United States Job Level : Senior Designation : Vice President of Operations at Westmont Living, Inc.
URL has been copied!

Insights For Selling To Tonya

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Invite them for a lunch or a drink/coffee
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tonya is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Tonya

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Tonya move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Tonya take some risk or not?

  • They can take some low-probability risks if needed.

You And Tonya

Personality Compatibility


Other Westmont Living, Inc. Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.