Tracey Jones is a Customer and Partner Engagement Manager for Dŵr Cymru Welsh Water, focused on supporting vulnerable customers across North Wales. She excels at building relationships with community partners like charities and local councils to deliver financial and practical support, once helping Rhyl residents save over £20, 000 on their water bills.
Outside of work, Tracey is dedicated to her family, including her husband and teenage daughter. She has a passion for musical theatre and travelling. A committed volunteer, she is actively involved with her local Rainbow and Brownie Girl Guiding Group and enjoys raising money for various charities.
Tracey volunteers as a leader for her local Rainbow and Brownie Girl Guiding Group.
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