Tracy Lynn Pagán

Observer
DISC Type : ic

Director of Sales at The Swiftwater

Hawley, Pennsylvania, United States

Overview

Tracy Lynn Pagán is a seasoned hospitality executive and founder of TLP Coaching & Consulting, LLC. Her career includes roles as General Manager at The Swiftwater and Director of Hotel Sales for Mount Airy Casino Resort, showcasing her expertise in hotel operations and sales. She holds a Certified Hotel Administrator (CHA) designation.

Outside of her professional life, Tracy is a dedicated mother who emphasizes the importance of family and work-life balance. She values building meaningful relationships based on trust and care, and is a proponent of personal well-being, gratitude, and forward momentum in all aspects of life.

After a successful career in senior hotel management, she recently launched her own coaching and consulting firm.

Personality Overview

Assertive

Value Driven

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Hospitality Leadership
Her career progression to General Manager and her Certified Hotel Administrator (CHA) credential highlight her focus on leadership within the hotel industry.
Sales & Marketing
Her experience as a Director of Sales and her posts promoting venue spaces show a strong background in driving business and marketing for hospitality.
Work-Life Balance
Frequently posts about the importance of spending time with her family, balancing the long hours and sacrifices that come with a leadership role.

Media Appearances

Tracy has no verified media appearances

Work History

12-2025 - 2-2026
Director of Sales at The Swiftwater
3-2024 - 12-2025
General Manager at The Swiftwater
11-2023 - 3-2024
Assistant General Manager at The Swiftwater
2-2023 - 10-2023
Director of Hotel Sales at Mount Airy Casino Resort
1-2023
Small Business Owner at TLP Coaching & Consulting, LLC

Education

Tracy has no verified education history

More Information

Social Presence :

Prographics :

Exp : 16 Location : Hawley, Pennsylvania, United States Job Level : N/A Designation : Director of Sales at The Swiftwater
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Insights For Selling To Tracy Lynn

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Build rapport, it will come handy to handle hard questions later
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tracy Lynn is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Tracy Lynn

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Tracy Lynn move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Tracy Lynn take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Tracy Lynn

Personality Compatibility


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