Tracy McCarthy
Login to view DISC.Tracy is an IT Director at Wolters Kluwer, specializing in IT Service Management, Azure services, and cost optimization. A Certified Scrum Master with an ITIL certification, she leads global teams to improve service delivery. Colleagues describe her as determined, diligent, and relentless in achieving goals.
She is adept at identifying AI use cases and automation opportunities to improve service delivery outcomes. Tracy champions a high-performance culture focused on engagement, innovation, and continuous improvement, believing the best ideas often come from new team members.
In a previous role, she reduced server delivery time by 30% by implementing significant workflow improvements.
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