Trevor LaViale

Questioner
DISC Type : c

Head of AI Solutions Engineering and Customer Success at Arize AI

San Francisco, California, United States

Overview

Trevor LaViale leads the post-sales AI Solutions team at Arize AI, managing both AI Solutions Managers and Engineers. His expertise is grounded in a unique academic foundation, including a Masters in AI from Johns Hopkins and his current participation in the Stanford Graduate School of Business LEAD program.

He possesses a rare combination of technical and business acumen, holding a double bachelors degree in Mathematics and Finance from the University of Washington.

Personality Overview

Systematic

Price-Sensitive

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

LLM Evaluation
He co-authors articles and presents on LLM evaluation techniques, focusing on benchmarking, retrieval, summarization, and hallucination analysis to ensure production readiness.
AI Customer Success
As the head of the post-sales team at Arize AI, he is directly responsible for all customer accounts and ensuring successful implementation of AI solutions.
MLOps Strategy
He has co-authored articles on the practical adoption of MLOps tooling within large organizations, focusing on making the process easier and more repeatable for data scientists.

Media Appearances

Trevor LaViale - Arize AI. Featured in Arize AI (official website)

See Now

Work History

3-2025
Head of AI Solutions Engineering and Customer Success at Arize AI
5-2024 - 3-2025
AI Solutions Engineering Lead at Arize AI
3-2024 - 5-2024
Senior AI Solutions Engineer at Arize AI
9-2021 - 10-2022
Solutions Architect, Integrations & Onboarding at Braze
8-2019 - 9-2021
Data Scientist at Conventus Holdings Corp.

Education

LEAD Program from Stanford University Graduate School of Business
Master of Science - MS from Johns Hopkins Whiting School of Engineering

More Information

Social Presence :

Prographics :

Exp : 5 Location : San Francisco, California, United States Job Level : Mid-senior Designation : Head of AI Solutions Engineering and Customer Success at Arize AI
URL has been copied!

Insights For Selling To Trevor

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Emphasise more on facts and measurable benefits

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Trevor is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Trevor

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Trevor move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Trevor take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Trevor

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.