Tricosa 'Cocoa' Green
Inquirer · DISC type cdTricosa is a Sr. Specialist in Technical Operations at Ally with over a decade of experience in contact center solutions. She specializes in Avaya and Genesys platforms, focusing on configuring and deploying systems that drive customer-centric innovation. She holds a Bachelor of Science from Livingstone College and is a Salesforce Certified AI professional.
Outside of her technical role, Tricosa values her faith and family deeply. She has a strong connection to her alma mater, Livingstone College, which she considers family. She publicly shares moments of personal significance and expresses gratitude for the blessings in her life, even amidst challenges.
In December 2019, she became a "De Facto Mother" unexpectedly in the middle of a difficult personal storm.
Read the full overview →How Tricosa shows up
They can be nudged to make faster decisions by offering what they value. They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.
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Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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