Tripti Goswami in

Tripti Goswami

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Costumer Experience Advisor at Ridown Technology
📍 Delhi, India

A customer support professional with over five years of experience in CRM, order management, and service delivery. She specializes in handling complex customer queries, ensuring SLA compliance, and improving processes for operational excellence. Tripti holds a Bachelor of Commerce from Delhi University.

There is no publicly available information regarding Triptis personal life or hobbies.

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Experience
4 Years
Current Role
Costumer Experience Advisor
Location
Delhi, India
Personality Overview

How Tripti shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Tripti cares about

Customer Retention
Her professional headline explicitly lists customer retention as a key area of focus, showcasing its importance in her role.
Operational Excellence
Her background highlights a focus on improving processes, ensuring SLA compliance, and collaborating with cross-functional teams for seamless service.
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Career

Work history

9-2024
Costumer Experience Advisor
Ridown Technology
5-2023 - 9-2024
Customer Support Advisor
BT Group
5-2021 - 2-2023
Customer Support Advisor
Concentrix
In the press

Media appearances

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Education
8-2017 - 12-2020
Bachelor of Commerce - BCom
Delhi University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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