Trish Haggerty-Taylor

Critic
DISC Type : C

Consumer Affairs Manager at Winland Foods

Stoney Creek, Ontario, Canada

Overview

Trish Haggerty-Taylor is a Consumer Affairs Manager at Winland Foods with deep expertise in team development and managing third-party contact centers. Her background includes roles at E. D. Smith Foods, and she holds professional certificates from Seneca Polytechnic and Benchmark Portal.

Beyond her corporate roles, Trish has a passion for adult education, previously serving as a part-time Continuing Education Instructor at Mohawk College. She taught subjects including Administrative Office Procedures and Microsoft Office products to adult learners.

She once planned and executed a complete third-party call center transition while serving as an interim manager.

Personality Overview

Objective Thinker

Critic

ROI Driven

They are quite likely to negotiate on pricing or other key terms.  They like to take decisions independently and do not seek others' support often. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

Consumer Affairs
Her entire career focus, currently leading the Consumer Affairs team at Winland Foods and previously holding similar roles at E. D. Smith Foods.
Team Development
Actively posts about hiring and building a dynamic team, and has past experience as a Learning and Development Specialist focused on coaching representatives.
Call Center Operations
Has direct experience with the oversight of third-party contact centers, including managing transitions and developing audit procedures for quality.

Media Appearances

Trish has no verified media appearances

Work History

10-2022
Consumer Affairs Manager at Winland Foods
5-2015 - 12-2022
Senior Specialist - Learning and Development, Consumer Affairs at E. D. Smith Foods, Ltd. (a Division of Treehouse Foods)
11-2016 - 4-2017
Consumer Affairs Manager (Interim) at E.D. Smith Foods, Ltd.
5-2014 - 12-2016
Continuing Education Instructor (Part-Time) at Mohawk College
12-2004 - 4-2015
Bilingual Customer Service Representative at E. D. Smith Foods, Ltd.

Education

Certificate from Seneca Polytechnic
2-2022 - 2-2022
Certificate from Benchmark Portal

More Information

Social Presence :

Prographics :

Exp : 23 Location : Stoney Creek, Ontario, Canada Job Level : Middle Designation : Consumer Affairs Manager at Winland Foods
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Insights For Selling To Trish

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try too hard to build a relationship with them
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Trish is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Trish

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Trish move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Trish take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Trish

Personality Compatibility


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