Troy F Bagley

Evaluator
DISC Type : SDc

Director - Technical Delivery and Integration - Consumer Products and Services at American Express

Salt Lake City, Utah, United States

Overview

Troy Bagley is a Director at American Express, where he leads technical delivery and integration for consumer products. He specializes in managing complex, enterprise-wide programs from initiation to implementation. Colleagues describe him as creative, collaborative, patient, and highly result-oriented, with a notable leadership certificate from a joint Harvard program.

Based on his education at the University of Utah and Westminster University, he has deep roots in the Salt Lake City area. This long-standing connection to the local community suggests a strong appreciation for the regions culture and development.

He is known for finding innovative solutions and succeeding where others see obstacles, demonstrating a remarkable ability to overcome challenges.

Personality Overview

Fast But Analytical

Quality Focused

Thorough Evaluator

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Enterprise Program Management
Directs and manages highly complex, enterprise-wide strategic programs from initiation through to final implementation at American Express.
Technical Delivery
Leads end-to-end technical delivery and integration for consumer products, overseeing multiple platforms and business units.
Agile Methodologies
Holds a SAFe Agilist certification, indicating a commitment to and expertise in scaled agile frameworks for efficient project delivery.

Media Appearances

Troy has no verified media appearances

Work History

1-2016
Director - Technical Delivery and Integration - Consumer Products and Services at American Express
1-2011 - 1-2016
Director - Enterprise Growth Technologies at American Express
4-2005 - 1-2011
Technologies Project Manager at American Express
9-1989 - 6-1994
Sales Associate at ZCMI

Education

1991 - 1994
MBA from Westminster University
1983 - 1988
BA from University of Utah - David Eccles School of Business

More Information

Social Presence :

Prographics :

Exp : 25 Location : Salt Lake City, Utah, United States Job Level : Mid-senior Designation : Director - Technical Delivery and Integration - Consumer Products and Services at American Express
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Insights For Selling To Troy F

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Troy F is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Troy F

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Troy F move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Troy F take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Troy F

Personality Compatibility


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