Troy Germain in

Troy Germain

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After-Sales Training Program Manager at AutoNation
📍 Miami-Fort Lauderdale Area, United States

Troy Germain is an After-Sales Training Program Manager at AutoNation, specializing in developing training programs and enhancing sales processes. With a background in Business Administration, he has extensive experience in consultative selling, lead management, and process execution. Colleagues have described him as "extremely professional" and a "go getter. "

Outside of work, Troy is an avid automotive enthusiast and participates in the sharing economy as both a Turo and Airbnb host. He is passionate about cars, having previously been active in online forums for Acura owners, and is focused on creating five-star experiences for his guests.

He applies his professional focus on customer experience to his personal ventures, celebrating high guest ratings.

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Experience
24 Years
Current Role
After-Sales Training Program Manager
Job Level
Middle
Location
Miami-Fort Lauderdale Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Troy cares about

After-Sales Programs
He currently manages the development and implementation of training programs for AutoNation's after-sales teams, including service and parts departments.
Sales Process Optimization
Previously managed AutoNation's equity mining initiative, creating and training in-store processes to increase incremental sales across hundreds of dealerships.
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Career

Work history

1-2025
After-Sales Training Program Manager
AutoNation
4-2024 - 1-2025
Operational Training Manager
AutoNation
5-2023
Owner
TADS Mobility, LLC
4-2022 - 4-2024
Sr. Manager, Vehicle Upgrades & Acquisitions
AutoNation
4-2021 - 4-2022
Sales Operations Manager
AutoNation
In the press

Media appearances

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Education
2005 - 2006
Cert
Connecticut School of Broadcasting
1994 - 1998
Business Administration
Lyndon State College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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