Tyanna Chandler

Energizer
DISC Type : I

Director of Depost Operations/SVP at Primis

Mechanicsville, Virginia, United States

Overview

Tyanna Chandler is the Director of Deposit Operations and SVP at Primis, bringing over fifteen years of experience in the financial services industry. Her expertise spans fraud detection, risk management, and compliance review. She holds an Associate of Arts and Sciences degree from Rappahannock Community College and is focused on optimizing team procedures.

Tyanna has been promoted twice within Primis, advancing from AVP to VP and then to her current Director/SVP role.

Personality Overview

Informal

Full Of Energy

Believer

They are really good at seeing what the long-term impacts of their decisions could be.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Deposit Operations
As Director, she leads the team that provides bank-wide support for products and processes like debit cards, online banking, and legal orders.
Fraud & Risk Management
A core part of her role involves overseeing fraud detection and risk management. She recently sought to hire a team member with fraud and ACH experience.
Process Management
Actively explores best practices and tools, such as Confluence, to create and manage clear, easily searchable procedures for her teams.

Media Appearances

Tyanna has no verified media appearances

Work History

6-2025
Director of Depost Operations/SVP at Primis
11-2024 - 6-2025
Associate Director of Strategic Enterprise Operations/VP at Primis
10-2016 - 3-2019
Payment and Account Services Manager at EVB - Eastern Virginia Bankshares
8-2015 - 10-2016
Assistant Manager at EVB - Eastern Virginia Bankshares
1-2010 - 8-2015
Electronic Banking Team Specialist at EVB - Eastern Virginia Bankshares

Education

Associate of Arts and Sciences (A.A.S.) from Rappahannock Community College

More Information

Social Presence :

Prographics :

Exp : 12 Location : Mechanicsville, Virginia, United States Job Level : Mid-senior Designation : Director of Depost Operations/SVP at Primis
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Insights For Selling To Tyanna

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tyanna is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Tyanna

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Tyanna move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Tyanna take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Tyanna

Personality Compatibility


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