Tyler Nesbitt

Trailblazer
DISC Type : ID

Chief of Staff, Senior Manager Customer Strategy and Operations at Highspot

Seattle, Washington, United States

Overview

Tyler is the Chief of Staff for Customer Strategy and Operations at Highspot, where he serves as a key strategic partner to leadership. His background includes management consulting at PwC and a Bachelor of Arts from the University of Washington, supplemented by a certification in Data-driven Decision Making.



Tyler was honored with PwCs "Digital Hero Award" for his work in embracing digital upskilling and applying it to his team and client projects.

Personality Overview

Charismatic

Friendly But Fast

Informal

They are charming and have the ability to align others behind their decisions.  They respond better to a combination of speed and relationship. They are more likely to be open to unproven but exciting technologies.

Topics They Care About

Customer Strategy
His role focuses on shaping strategic initiatives that align with customer and business results for over 1000 customers at Highspot.
Data-Driven Storytelling
He presented on "Dynamic Data-Driven Storytelling with Microsoft Power BI" at a PwC Finance Summit, showcasing a passion for data visualization.
Operational Efficiency
He has experience streamlining cross-functional processes and migrating 1000 customers from legacy service models to new tiered support systems.

Media Appearances

Tyler has no verified media appearances

Work History

2-2025
Chief of Staff, Senior Manager Customer Strategy and Operations at Highspot
2-2024 - 1-2025
Senior Manager, Customer Success at Highspot
5-2023 - 1-2024
Senior Manager, Services at Highspot
7-2018 - 3-2020
Management Consulting Senior Associate at PwC
8-2015 - 6-2018
Experienced Associate at PwC

Education

2011 - 2015
Bachelor of Arts (B.A.) from University of Washington

More Information

Social Presence :

Prographics :

Exp : 6 Location : Seattle, Washington, United States Job Level : Middle Designation : Chief of Staff, Senior Manager Customer Strategy and Operations at Highspot
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Insights For Selling To Tyler

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • Display high self-confidence and expect them to have a strong personality.
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Avoid unnecessary negativity or slowness
  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tyler is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Tyler

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Tyler move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Tyler take some risk or not?

  • They can take risks if necessary.

You And Tyler

Personality Compatibility


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