Tyler W. in

Tyler W.

Commander · DISC type D
Director, Franchise Operations, U.S. Owner & Franchise Services at Marriott International
📍 New York City Metropolitan Area, United States

Tyler is a strategic hospitality leader with over 12 years of experience, primarily with Marriott International. He specializes in optimizing franchise operations, driving guest satisfaction, and improving financial performance across a wide range of properties, including luxury and unionized locations.

He is passionate about career development and mentorship, reflecting on his own journey from an entry-level position to his current leadership role. Tyler is also involved in his community, participating in fundraising events for causes like pediatric cancer research.

Unique fact: He began his hospitality career as a houseman at an 82-room Fairfield by Marriott.

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Experience
12 Years
Current Role
Director, Franchise Operations, U.S. Owner & Franchise Services
Job Level
Mid-senior
Location
New York City Metropolitan Area, United States
Personality Overview

How Tyler shows up

Strong-Willed
Decisive
Candid & Clear

They like to stay in control of the negotiation or defining of the terms. They prefer to move quickly, and expect the same from others. They respond better to strong and respectful interactions.

Priorities

Topics Tyler cares about

Franchise Operations
His current role is focused on supporting over 800 U. S. franchised hotels to help them correct operational challenges and improve overall performance.
Guest Satisfaction
A core focus throughout his career, with a proven ability to implement practices that drive guest satisfaction scores and brand loyalty.
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Career

Work history

11-2025
Director, Franchise Operations, U.S. Owner & Franchise Services
Marriott International
5-2023 - 11-2025
Assistant General Manager
Marriott International
2-2022 - 5-2023
Director of Rooms Operations
Marriott International
1-2021 - 2-2022
Residences Manager
Marriott International
11-2019 - 1-2021
Director of Housekeeping
Hyatt Hotels Corporation
In the press

Media appearances

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Education

Tyler has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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