Uzma Ali

Pioneer
DISC Type : Ids

Sr. ServiceNow Developer at Deloitte

Jersey City, New Jersey, United States

Overview

Uzma is a Sr. ServiceNow Developer with over 11 years of IT experience, including a decade focused on the ServiceNow platform across various modules like ITSM, ITOM, and HRSD. She has worked with leading enterprises in healthcare, finance, and telecom.

Uzma recently obtained certifications in ServiceNow CIS - Human Resources and IT Service Management, indicating a continuous drive for skill enhancement. She is actively seeking new professional opportunities.

She is a Certified Senior ServiceNow Developer and Administrator.

Personality Overview

Driven But Considerate

Decisive But Friendly

Friendly But Fast

They have the unique ability to win both love and respect from their team (or outsiders)  If they are convinced, they can become very strong champions for your product They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

ServiceNow Development
With over 10 years of dedicated experience, Uzma is a certified expert in full-cycle ServiceNow implementations across ITSM, ITOM, ITBM, HRSD, SecOps, GRC, APM, SAM, and CMDB.
IT Service Management
Uzma has extensive experience implementing ITSM modules including Incident, Problem, Change, Knowledge, and Service Catalog, and recently obtained a CIS certification in ITSM.
HR Service Delivery
She has configured Virtual Agent for automated HRSD interactions and recently obtained a ServiceNow Certified Implementation Specialist - Human Resources certification.

Media Appearances

Uzma has no verified media appearances

Work History

11-2023
Sr. ServiceNow Developer at Deloitte
8-2022 - 11-2023
Sr. ServiceNow Developer at Corning Incorporated
1-2022 - 7-2022
Sr. ServiceNow Developer at Apex IT
10-2021 - 1-2022
Sr. ServiceNow Developer at Verterim, Inc.
8-2020 - 6-2021
Sr. ServiceNow Developer at Companion Data Services (CDS)

Education

Associate's degree from Hudson County Community College

More Information

Social Presence :

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Exp : 9 Location : Jersey City, New Jersey, United States Job Level : N/A Designation : Sr. ServiceNow Developer at Deloitte
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Insights For Selling To Uzma

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Build a trustworthy relationship while keeping the product center-stage
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Uzma is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Uzma

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Uzma move?

  • They are generally fast movers and can take quick decisions
  • Can Uzma take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Uzma

Personality Compatibility


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