Vanessa Caetano
Commander · DISC type DVanessa Caetano is a dedicated customer experience manager at Jeitto with 18 years of success in customer relations and service management. A graduate of FGVs Gestão de Projetos program, she is recognized for her strategic thinking and passionate leadership. Colleagues describe her as collaborative, positive, and an inspiring leader.
Her professional passion for customer service is a defining characteristic, with her posts frequently expressing joy and fulfillment in her work. She has stated that working in customer service is what truly makes her happy, viewing it as more than a job but as a core part of her identity.
In a recent company event, her team was celebrated for genuinely putting the customer at the center of their work, an achievement she described as making her "heart almost explode with joy. "
Read the full overview →How Vanessa shows up
They respond better to strong and respectful interactions. More than the product, they care about the impact of the product. They like to move fast and expect the same from others.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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