Vanessa Caetano in

Vanessa Caetano

Login to view DISC.
Gerente de Customer Experience at Jeitto
📍 São Paulo, São Paulo, Brazil

Vanessa Caetano is a dedicated customer experience manager at Jeitto with 18 years of success in customer relations and service management. A graduate of FGVs Gestão de Projetos program, she is recognized for her strategic thinking and passionate leadership. Colleagues describe her as collaborative, positive, and an inspiring leader.

Her professional passion for customer service is a defining characteristic, with her posts frequently expressing joy and fulfillment in her work. She has stated that working in customer service is what truly makes her happy, viewing it as more than a job but as a core part of her identity.

In a recent company event, her team was celebrated for genuinely putting the customer at the center of their work, an achievement she described as making her "heart almost explode with joy. "

Read the full overview →
Current Role
Gerente de Customer Experience
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Vanessa shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Vanessa cares about

Customer Centricity
Her posts emphasize a deep commitment to putting the customer at the center of everything, celebrating it as her team's core value.
Team Leadership
Recommendations highlight her as an inspiring leader who develops her team's careers, while her experience includes hiring, training, and performance evaluation.
+4 more topics Login to view topics
Career

Work history

3-2024
Gerente de Customer Experience
Jeitto
4-2021 - 8-2023
Gerente de suporte e atendimento ao cliente
Mercado Bitcoin
8-2019 - 4-2021
Coordenadora de Atendimento
Mercado Bitcoin
5-2009 - 8-2019
Gerente de atendimento ao cliente
ContentStuff
4-2005 - 8-2008
Monitora de Atendimento ao Cliente
C&A Brasil
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2018 - 12-2020
Processos Gerenciais
Estácio
2020 - 2020
Gestão de Projetos
FGV - Fundação Getulio Vargas
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Jeitto Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Vanessa. Free, 10 seconds.