Gleici Galasse
Login to view DISC.Gleici is a Collections Manager at Jeitto with 14 years of experience in credit recovery and collections. She leads teams managing third-party agencies, focusing on data-driven strategies, operational efficiency, and compliance. Her background includes a degree in Law and a certification in Digital Transformation, enhancing her strategic approach to the industry.
Her professional focus is on creating human-centered collection processes. She champions building strong relationships and using empathy to understand customer needs, believing it leads to more effective and sustainable results. She is committed to developing engaged, high-performing teams through mentorship and a clear sense of purpose.
Her team at Jeitto won the "Best Performance 2025" award for their case on “Humanized Collection, ” highlighting her innovative and successful approach.
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