Vanessa Herculano Unanue

Sharpshooter
DISC Type : DC

Gerente de Atendimento e Relacionamento at CAIXA Consórcio

São Paulo, São Paulo, Brazil

Overview

Vanessa has no verified overview

Personality Overview

Precise But Practical

Rigorous & Demanding

ROI Driven

They respond well to strong and respectful communication.  They take a lot of pride in personal achievements. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

Vanessa has no verified topics they care about

Media Appearances

Vanessa has no verified media appearances

Work History

1-2025
Gerente de Atendimento e Relacionamento at CAIXA Consórcio
9-2022 - 9-2024
Gerente de Contact Center at TEMPO ASSIST
12-2016 - 7-2022
Senior Operations Manager at Teleperformance Brasil
4-2011 - 7-2016
Customer Service Manager at Bem Promotora
6-2010 - 3-2011
Gerente de Relacionamento at CCM7

Education

1991 - 1994
Bacharel em Adm de Empresas from Pós Graduação - Faculdades Oswaldo Cruz

More Information

Social Presence :

Prographics :

Exp : 14 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Gerente de Atendimento e Relacionamento at CAIXA Consórcio
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Insights For Selling To Vanessa

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Objectively showcase the impact that your product creates
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vanessa is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Vanessa

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Vanessa move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Vanessa take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Vanessa

Personality Compatibility


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