Vanessa Mansaray

Enthusiast
DISC Type : i

Customer Experience Manager at Brook Green Supply

London Area, United Kingdom

Overview

Vanessa is a Customer Experience Manager at Brook Green Supply, focused on delivering high levels of account management and client servicing. With a background that includes roles at Tesla and CHANEL, she is described as being extremely professional. She holds a Bachelor of Arts from University Campus Suffolk.

Outside of her corporate career, Vanessa is a dedicated American football player. She has competed for the London Warriors and has also represented the Great Britain national team in international tournaments, playing the Offensive Line position.

She was selected to play professionally in the United States for the Phoenix Red Tails in the Womens Football League Association.

Personality Overview

Amiable & Agreeable

Non-Confrontational

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Customer Experience
Her current role and professional introduction emphasize finding innovative ways to improve client servicing and customer service.
Team Leadership
She has posted about hiring dynamic people leaders and creating positive energy within customer relationship teams.
Women's Football
She plays for the London Warriors and the Great Britain national team, and was selected for a professional US league.

Media Appearances

Vanessa has no verified media appearances

Work History

11-2025
Customer Experience Manager at Brook Green Supply
11-2023 - 10-2025
Service Preparation Supervisor at Tesla
7-2021 - 7-2023
Client Care Lead & Brand Ambassador at CHANEL
12-2020 - 7-2021
Corporate Servicing Manager at The Doctors Clinic Group
12-2019 - 12-2020
Corporate Account Manager at The Doctors Clinic Group

Education

2011 - 2014
Bachelor of Arts - BA from University Campus Suffolk

More Information

Social Presence :

Prographics :

Exp : 9 Location : London Area, United Kingdom Job Level : Middle Designation : Customer Experience Manager at Brook Green Supply
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Insights For Selling To Vanessa

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vanessa is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Vanessa

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Vanessa move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Vanessa take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Vanessa

Personality Compatibility


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