Vanessa is a Customer Experience Coordinator at Banco Bmg, specializing in client relationship operations and team leadership. With a background managing SAC and social media channels and a certification in CX, she focuses on enhancing the customer journey and strengthening brand relationships.
She is passionate about humanized management, continuous improvement, and fostering collaborative and innovative work environments. Vanessa actively celebrates her teams achievements and invests in her own professional development, having completed a leadership program at Fundação Dom Cabral.
She recently participated in a Data & AI Hackathon, applying technology to solve real business challenges.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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