Vibhav Sharma

Questioner
DISC Type : c

VP and Country Manager, Australia and NZ at inspiro

Greater Sydney Area, Australia

Overview

Vibhav Sharma is the VP and Country Head for Australia & NZ at inspiro, leveraging over 20 years of experience in strategy, business development, and digital operations, particularly within the BFSI sector. A Six Sigma certified professional with a degree from the Indian Institute of Management Bangalore, he is described by colleagues as having an outstanding ability to connect with people and deliver exceptional outcomes.

He has a proven track record of building new businesses from the ground up and has managed large, complex deals for clients in various industries.

He once led a successful internal transformation program for performance evaluation across more than 1, 000 resources at Genpact.

Personality Overview

Price-Sensitive

Value Seeker

Cautious & Analytical

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

CX Transformation
As the country head for inspiro, a global CX leader, he focuses on next-gen services including cloud security, Gen AI, and intelligent automation.
Real-time Analytics
He recently spoke at Shared Services & Outsourcing Week Australasia, sharing his company's journey toward implementing real-time analytics within customer experience.
Omnichannel Strategy
He actively posts about the importance of a unified omnichannel strategy across the retail value chain to improve customer engagement.

Media Appearances

Vibhav Sharma, Country Head, Inspiro is speaking at SSOW 2024. Featured in SSO Network

See Now

Work History

7-2020
VP and Country Manager, Australia and NZ at inspiro
12-2014 - 7-2020
Market leader Digital Operations at Cognizant
8-2009 - 11-2014
Vice President at Genpact
10-2006 - 7-2009
Asst Vice President & Transition Leader at Genpact
3-2006 - 10-2006
Black Belt at Genpact

Education

2004 - 2005
AGMP from Indian Institute of Management Bangalore
1995 - 1998
BBA from Devi Ahilya Vishwavidyalaya

More Information

Social Presence :

Prographics :

Exp : 26 Location : Greater Sydney Area, Australia Job Level : Senior Designation : VP and Country Manager, Australia and NZ at inspiro
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Insights For Selling To Vibhav

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vibhav is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Vibhav

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Vibhav move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Vibhav take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Vibhav

Personality Compatibility


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