Vic Miles

Commander
DISC Type : D

Americas Region Business Leader at Microsoft

Greater Fayetteville, AR Area, United States

Overview

Vic Miles is a retail technology executive at Microsoft, leading business for the Americas region. With a background managing key accounts like Walmart for both Microsoft and NCR, he specializes in digital transformation and solution innovation. He holds a Bachelor of Science from DeVry University.

Vic is a host and keen observer of business technology trends, with a focus on how technology resonates with the human side of industries. He has developed an empathy for the business side of retail, moving beyond a pure tech focus to understand what business audiences care about.

He received a Platinum Award as a high achiever, placing him in the top 2% of talent.

Personality Overview

Impact-Driven

Strong-Willed

Candid & Clear

More than the product, they care about the effectiveness of the product.  They like to be in a position where they can control the conversation and terms. They respond well to strong and respectful communication.

Topics They Care About

AI in Retail
His recent commentary focuses on how outcome-based and agentic AI are shifting to customer-facing roles, a key topic for him at events like NRF 2026.
Digital Transformation
A core theme of his career, he has guided large-scale technology adoption and transformation for major corporations like Walmart from his roles at both Microsoft and NCR.
Human-Centric Tech
He hosts the "Beyond the Tech" podcast to explore the human side of technology and emphasizes how empathy can drive innovation and business solutions.

Media Appearances

One‑On‑One Featuring Vic Miles, Business Leader for the Americas at Microsoft. Featured in Conversations on Retail

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One‑On‑One Featuring Vic Miles, Business Leader for the Americas at Microsoft. Featured in YouTube

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CEO Daniel M. Wagner joins Microsoft's Regional Business Leader for the Americas – Vic Miles. Featured in Facebook (AIRezolve)

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Work History

2019
Americas Region Business Leader at Microsoft
2015 - 2019
Global Client Executive at Microsoft
2014 - 2015
Managing Partner, Professional Services at NCR Corporation
2008 - 2014
Director Retail Technology Strategy at Microsoft
2002 - 2005
Director, Applications Development at Wal-Mart

Education

Bachelor of Science from DeVry University

More Information

Social Presence :

Prographics :

Exp : 31 Location : Greater Fayetteville, AR Area, United States Job Level : Senior Designation : Americas Region Business Leader at Microsoft
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Insights For Selling To Vic

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Speak about competitive differentiation that your product offers
  • Refer to testimonials from well-known industry leaders

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vic is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Vic

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Vic move?

  • They can take decisions very fast if you manage to convince them.
  • Can Vic take some risk or not?

  • The risks don’t matter much to them.

You And Vic

Personality Compatibility


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