Victor Alcaraz

Questioner
DISC Type : c

Head of Corporate IT Global Delivery Services at SGS

Madrid, Community of Madrid, Spain

Overview

Victor Alcaraz is a senior IT executive with over 20 years of experience, currently serving as the Global Head of Delivery Services for Group IT at SGS. He has a strong track record of executing large, complex transformational initiatives and holds postgraduate qualifications from ISG and IMD.

He was selected for the Capgemini ACES Platinum Club, an honor recognizing the top 50 highest-performing leaders worldwide based on budget out-performance.

Personality Overview

Value Seeker

Systematic

Cautious & Analytical

They are more likely than others to negotiate on pricing and terms.  They prefer to do thorough analysis of any situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Digital Transformation
His career includes leading digital divisions at T-Systems and Entelgy, and building a digital, data, and analytics practice at PwC to drive client transformations.
Strategic Execution
His profile highlights a focus on execution against strategy with strong accountability and metrics. A recent post mentions delivering "Strategy 27 at full speed".
Global IT Delivery
In his current role at SGS, he is responsible for global IT services from initial ideation through to final execution for the company's core business lines.

Media Appearances

Victor has no verified media appearances

Work History

5-2021
Head of Corporate IT Global Delivery Services at SGS
6-2018 - 4-2021
Head Digital Transformation Programs - Commercial Portfolio at Amadeus
2-2018 - 4-2018
Head of Digital Division at T-Systems Iberia
2-2017 - 1-2018
Head of Entelgy Digital at Entelgy
2-2015 - 1-2017
Digital, Data & Analytics at PwC España

Education

1994 - 1995
Post Graduate from ISG Institut Supérieur de Gestion
1-2022 - 1-2023
Leadership in Digital Transformation from IMD

More Information

Social Presence :

Prographics :

Exp : 31 Location : Madrid, Community of Madrid, Spain Job Level : Mid-senior Designation : Head of Corporate IT Global Delivery Services at SGS
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Insights For Selling To Victor

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Victor is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Victor

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Victor move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Victor take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Victor

Personality Compatibility


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