Victor Alfonso Henriquez Riffo

Go-getter
DISC Type : d

Head of Sales Floor | Retail Operations & Performance Management at SMU S.A. (Unimarc, M10, Alvi, y Super10)

Hualqui, Biobío Region, Chile

Overview

Victor Alfonso Henriquez Riffo is a Head of Sales Floor at SMU S. A. (Unimarc, M10, Alvi, y Super10), with expertise in retail operations, KPI management, and team leadership. He is responsible for operational continuity and commercial execution.

He is passionate about leadership that involves active participation, emphasizing humility and valuing every team members contribution. He is also interested in effective organizational structure and the role of AI in retail.

Victor believes many critical retail problems are "invisible, " not appearing in reports or KPIs.

Personality Overview

Challenger

Fast-Paced

Direct & Candid

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Retail Operations
As Head of Sales Floor, he is directly responsible for operational continuity, planning, and efficient team coordination in retail environments.
KPI Management
He constantly monitors key performance indicators to ensure product availability, inventory control, and compliance with corporate standards.
Team Leadership
He advocates for participative leadership, where leaders are actively involved rather than merely delegating, fostering a positive work climate.

Media Appearances

Victor has no verified media appearances

Work History

9-2025
Head of Sales Floor | Retail Operations & Performance Management at SMU S.A. (Unimarc, M10, Alvi, y Super10)
8-2025 - 8-2025
Administrativo Control de Costo at Inmobiliaria Brisa Marina
3-2024 - 5-2025
Encargado Bodega Sensible at Cencosud S.A.
11-2022 - 12-2023
Encargado expo bici y guardia seguridad interno at Cencosud S.A.
4-2022 - 7-2022
Encargado guardia seguridad externos at LIDERMAN CHILE

Education

3-2023 - 6-2025
Técnico administración mención recursos humanos from Instituto Profesional Virginio Gómez

More Information

Social Presence :

Prographics :

Exp : 6 Location : Hualqui, Biobío Region, Chile Job Level : Mid-senior Designation : Head of Sales Floor | Retail Operations & Performance Management at SMU S.A. (Unimarc, M10, Alvi, y Super10)
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Insights For Selling To Victor Alfonso

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Make sure that you you respond to any queries from them quickly
  • Ask them questions confidently while doing discovery, don’t be apologetic

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Refrain from asking too many questions
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Victor Alfonso is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Victor Alfonso

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Victor Alfonso move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Victor Alfonso take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Victor Alfonso

Personality Compatibility


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