Victor Alfonso Henriquez Riffo in

Victor Alfonso Henriquez Riffo

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Head of Sales Floor | Retail Operations & Performance Management at SMU S.A. (Unimarc, M10, Alvi, y Super10)
📍 Hualqui, Biobío Region, Chile

Victor Alfonso Henriquez Riffo is a Head of Sales Floor at SMU S. A. (Unimarc, M10, Alvi, y Super10), with expertise in retail operations, KPI management, and team leadership. He is responsible for operational continuity and commercial execution.

He is passionate about leadership that involves active participation, emphasizing humility and valuing every team members contribution. He is also interested in effective organizational structure and the role of AI in retail.

Victor believes many critical retail problems are "invisible, " not appearing in reports or KPIs.

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Experience
6 Years
Current Role
Head of Sales Floor | Retail Operations & Performance Management
Job Level
Mid-senior
Location
Hualqui, Biobío Region, Chile
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Victor cares about

Retail Operations
As Head of Sales Floor, he is directly responsible for operational continuity, planning, and efficient team coordination in retail environments.
KPI Management
He constantly monitors key performance indicators to ensure product availability, inventory control, and compliance with corporate standards.
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Career

Work history

9-2025
Head of Sales Floor | Retail Operations & Performance Management
SMU S.A. (Unimarc, M10, Alvi, y Super10)
8-2025 - 8-2025
Administrativo Control de Costo
Inmobiliaria Brisa Marina
3-2024 - 5-2025
Encargado Bodega Sensible
Cencosud S.A.
11-2022 - 12-2023
Encargado expo bici y guardia seguridad interno
Cencosud S.A.
4-2022 - 7-2022
Encargado guardia seguridad externos
LIDERMAN CHILE
In the press

Media appearances

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Education
3-2023 - 6-2025
Técnico administración mención recursos humanos
Instituto Profesional Virginio Gómez
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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