Victoria Crossfield

Visionary
DISC Type : Ds

Head of Sales and Customer Relationships at Triquestra New Zealand Ltd

Auckland, Auckland, New Zealand

Overview

Victoria Crossfield is the Head of Sales and Customer Relationships at Triquestra, specializing in unified commerce solutions for retailers. People often describe her as diligent, emotionally intelligent, and solutions-oriented. She holds a degree in Electrical Aesthetic Treatments, reflecting a unique background.

Victoria shows a competitive and creative personality, embracing company culture with enthusiasm. She famously approached an office desk decorating competition with the intensity of the Olympics, creating a traditional snow and simulated fireplace theme to express her festive spirit.

She believes in going "all in" and adding a personal touch, whether in festive fun or building enduring customer relationships.

Personality Overview

Direct & Assertive

Early Adopter

Fast But Thoughtful

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Unified Commerce
Her core focus is helping retailers improve customer connections and optimize inventory using unified commerce platforms, a topic she frequently writes about.
Retail Tech Trends
She actively follows and writes about the future of retail, including AI, data mining, and sustainability, having attended the Australian Retail Association Leaders Forum.
Customer Relationships
A key part of her role and personal philosophy is cultivating strong, trust-based partnerships with clients and within the broader business ecosystem.

Media Appearances

Victoria has no verified media appearances

Work History

9-2024
Head of Sales and Customer Relationships at Triquestra New Zealand Ltd
10-2022 - 9-2024
Senior Account Executive at Triquestra New Zealand Ltd
5-2022 - 10-2022
Account Executive at Triquestra New Zealand Ltd
10-2016 - 6-2020
Sales Account Manager at HMS: Hospitality Management Systems

Education

2010 - 2012
Degree in Electrical Aesthetic Treatments from Elite School of Beauty & Spa

More Information

Social Presence :

Prographics :

Exp : 7 Location : Auckland, Auckland, New Zealand Job Level : Mid-senior Designation : Head of Sales and Customer Relationships at Triquestra New Zealand Ltd
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Insights For Selling To Victoria

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Victoria is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Victoria

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Victoria move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Victoria take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Victoria

Personality Compatibility


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