Victoria Muñoz-Titos in

Victoria Muñoz-Titos

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Snr Principal Strategist at ServiceNow
📍 London Area, United Kingdom

Victoria is a Senior Principal Strategist at ServiceNow with over 20 years of experience in digital transformation, enterprise risk, and business optimization. A graduate of MIT Sloan School of Management and Leeds Beckett University, colleagues describe her as highly organized and focused, with a natural flair for strategy and out-of-the-box thinking.

Outside her core role, Victoria is passionate about professional development and mentorship. Her work with the Cherie Blair Foundation for Womens program reflects a commitment to fostering skill development and business acumen, particularly for women in the corporate world. She values teamwork and proactive management to achieve success.

Victoria is considered a great mentor and coach, with one colleague attributing their career as a project manager directly to her guidance.

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Experience
25 Years
Current Role
Snr Principal Strategist
Job Level
Senior
Location
London Area, United Kingdom
Personality Overview

How Victoria shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Victoria cares about

Digital Transformation
Leads complex, cross-functional digital transformation strategies for clients at ServiceNow, focusing on delivering value and efficiency.
GRC Frameworks
Has extensive experience developing and implementing Governance, Risk, and Compliance (GRC) frameworks and third-party risk management solutions for global organizations.
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Career

Work history

2-2022
Snr Principal Strategist
ServiceNow
2-2020 - 1-2022
Customer Success Management - UK & Europe
MetricStream
2-2019 - 2-2020
GRC Advisory
MetricStream
1-2018 - 11-2023
Women in Business Programme
Cherie Blair Foundation for Women
8-2015 - 1-2018
EMEA Head, Risk and Control Services
AIG
In the press

Media appearances

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Education
2-2024 - 4-2024
Artificial Intelligence
MIT Sloan School of Management
2002 - 2004
MSc
Leeds Beckett University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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