Victoria Ringquist

Enthusiast
DISC Type : i

Director of Operations at Brilliant Earth

San Francisco, California, United States

Overview

Victoria Ringquist is an experienced Director of Operations at Brilliant Earth, specializing in e-commerce operations, order management, and fraud prevention. She excels at identifying process inefficiencies and leading teams to execute solutions. Victoria earned her Bachelor of Science from the University of California, Davis.

Outside of her operational focus, Victoria has a stated interest in the Friedrich Miescher Institute for Biomedical Research. This suggests a personal curiosity in life sciences and scientific advancement, which aligns with her academic background in Neurobiology and Behavior.

She has progressed through five roles within Brilliant Earth, advancing from an Operations Associate to Director of Operations.

Personality Overview

Amiable & Agreeable

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

E-commerce Operations
Manages core e-commerce functions, including order management, fraud detection, and quality assurance, with a focus on improving scalability and efficiency.
Process Improvement
Identifies operational inefficiencies and develops project requirements to enhance productivity and streamline business processes from start to completion.
Team Leadership
A disciplined leader who manages by example, she has experience growing and managing operational teams, as seen throughout her tenure at Brilliant Earth.

Media Appearances

Victoria has no verified media appearances

Work History

3-2022
Director of Operations at Brilliant Earth
3-2021 - 3-2022
Associate Director Of Operations at Brilliant Earth
9-2018 - 3-2021
Senior Operations Manager at Brilliant Earth
6-2017 - 9-2018
Manager, Order Management at Brilliant Earth
10-2016 - 6-2017
Order Management Lead at Brilliant Earth

Education

2011 - 2015
Bachelor of Science (BS) from University of California, Davis
2007 - 2011
Education details unavailable from Campolindo High School

More Information

Social Presence :

Prographics :

Exp : 12 Location : San Francisco, California, United States Job Level : Mid-senior Designation : Director of Operations at Brilliant Earth
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Insights For Selling To Victoria

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Victoria is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Victoria

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Victoria move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Victoria take some risk or not?

  • They can take some low-probability risks if needed.

You And Victoria

Personality Compatibility


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