Vimal Nair

Captain
DISC Type : DS

Chief Growth Officer - India & Philippines at Krisp

Bengaluru, Karnataka, India

Overview

Vimal Nair is the Chief Growth Officer for India & Philippines at Krisp, driving the adoption of Voice AI in the BPM market. With over two decades in SaaS and IT, he specializes in international expansion, customer success, and GTM strategy across Asia and the Middle East. Colleagues describe him as a visionary, organized, and methodical leader.

He believes that while AI can save contact centers billions, most of that value is lost not because of bad AI, but because of bad audio.

Personality Overview

Dynamic But Sincere

Consummate Professional

Planner & Achiever

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Voice AI in CX
He states voice remains the most critical channel in customer service and that improving audio clarity at scale directly impacts CX quality and agent performance.
BPM & BPO Partnerships
His current role focuses on building strategic partnerships with BPM and BPO leaders in India to embed Voice AI as core infrastructure in their operations.
Global SaaS Expansion
Has extensive experience scaling SaaS businesses and establishing Global Capability Centers (GCCs) in international markets, including India, SEA, and the Middle East.

Media Appearances

Krisp Names Vimal Nair as Chief Growth Officer to Drive India Expansion. Featured in CIO & Leader

See Now

Krisp Appoints Vimal Nair as Chief Growth Officer to Lead India Expansion. Featured in Krisp Blog

See Now

Krisp Names Vimal Nair Chief Growth Officer to Drive India BPM Push. Featured in CIOL

See Now

Work History

12-2025
Chief Growth Officer - India & Philippines at Krisp
3-2025
Strategic Advisor at Expertia AI
6-2023
Chief Business Officer at foundit
4-2021 - 6-2023
GCC Head - Vice President & Managing Director - International at Quickbase
2-2019 - 3-2021
Global Head - New Age ERP & SCM SaaS products at Wipro Limited

Education

BTech from University of Kerala
Education details unavailable from St Mary's High School, Trivandrum, India

More Information

Social Presence :

Prographics :

Exp : 28 Location : Bengaluru, Karnataka, India Job Level : Leadership Designation : Chief Growth Officer - India & Philippines at Krisp
URL has been copied!

Insights For Selling To Vimal

During A Call Or A Meeting

DO's

  • Stick to your standard pitch and qualifying script, don't try to wing it
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vimal is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Vimal

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Vimal move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Vimal take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Vimal

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.