Virginia Haaland, M.A., SPHR. PHR- CA

Trailblazer
DISC Type : DI

Senior Director Human Resources at Encore Capital Group

Carlsbad, California, United States

Overview

Virginia is a Senior Director of HR at Encore Capital Group with over 26 years of strategic experience. She partners with C-suite leaders on organizational transformation, talent management, and employee engagement. Colleagues consistently describe her as a strong, approachable leader and a true professional. She holds an SPHR-CA certification and a Masters degree.

Described as exceptionally approachable and accessible, Virginia is passionate about helping people at all organizational levels overcome challenges and thrive. She is known for willingly sharing her expertise and making colleagues feel valued, reflecting a deep commitment to mentorship and fostering a positive culture.

She has led multiple global initiatives at Encore, including the development of the companys Enterprise Values and its Presidents Club recognition program.

Personality Overview

Achievement-Oriented

Charismatic

Persuasive

If they come to believe in your value proposition, they will be your champion.  They are charming and can persuade others to support their decisions. They prefer to ensure that they are in control of the situation.

Topics They Care About

Organizational Culture
She spearheaded the global implementation of the company's Enterprise Values program, demonstrating a commitment to fostering a positive and cohesive work environment.
Talent Attraction
Actively promotes open roles on social media, highlighting attractive benefits like hybrid work schedules to secure top talent for her organization.
Executive Partnership
Serves as a trusted HR advisor and strategic partner to senior executives, including the CFO, Chief Risk Officer, and CIO, to align HR with business goals.

Media Appearances

Virginia Haaland — Director, Human Resources at Encore Capital Group. Featured in Comparably

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Work History

8-2025
Senior Director Human Resources at Encore Capital Group
3-2019 - 8-2025
Director, Human Resources at Encore Capital Group
2-2014 - 4-2016
Senior Manager, HR Corporate Engineering at Qualcomm
8-2013 - 1-2014
Senior Manager, HR - Manager and Operational Support at Pfizer
6-2007 - 1-2014
HR Manager at Pfizer

Education

1991 - 1993
Bachelors from UCLA
2013 - 2014
Master's Degree from Azusa Pacific University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Carlsbad, California, United States Job Level : Senior Designation : Senior Director Human Resources at Encore Capital Group
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Insights For Selling To Virginia

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Address your competition clearly and confidently
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Avoid unnecessary negativity or slowness
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Virginia is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Virginia

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Virginia move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Virginia take some risk or not?

  • If necessary, they will be ready to take risks.

You And Virginia

Personality Compatibility


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