Vivek Kumar (MBA, B.Tech)

Sharpshooter
DISC Type : CD

Director of Strategy & Innovation at Oracle

Austin, Texas, United States

Overview

Vivek is the Director of Strategy & Innovation at Oracle, leading initiatives in Generative and Agentic AI for CX digital transformations. With over 20 years of experience in the CRM domain and numerous patents, he has a proven track record of executing complex projects for Fortune 500 clients. He studied Innovation and Entrepreneurship at Stanford University.

Outside of his technology career, Vivek is a multifaceted individual with a wide array of interests. He identifies as an author, photographer, tarot reader, and an amateur violinist, showcasing a deep passion for both creative and esoteric pursuits. He is based in Austin, Texas.

Unique fact: He is a prolific inventor and AI leader at Oracle who also publishes articles interpreting the meaning of tarot cards.

Personality Overview

Fast But Analytical

ROI Driven

Thorough Evaluator

They are not always relationship oriented.  They like to move fast and expect the same from others. More than the product, they care about the impact of the product.

Topics They Care About

Agentic AI Workflows
He frequently speaks and posts about making agentic AI practical for enterprise adoption, highlighting its transformative impact on CRM and business automation.
Generative AI in CX
His current role is centered on driving innovation in Generative AI to enhance the customer experience for Oracle's largest enterprise clients.
Enterprise Innovation
As an inventor with over 20 patents, he is focused on creating novel solutions for complex enterprise challenges, from custom applications to LLM query management.

Media Appearances

Amplifying the Voice of Frontline Workers: Vivek Kumar of Oracle. Featured in YouTube

See Now

Work History

8-2022
Director of Strategy & Innovation at Oracle
7-2019 - 9-2022
Engineering Group Manager at Oracle
7-2017 - 6-2019
Senior Principal Applications Engineer at Oracle
4-2014 - 6-2017
Principal Applications Engineer at Oracle
2-2012 - 3-2014
Project Leader at Oracle

Education

2018 - 2022
Stanford Innovation and Entrepreneurship from Stanford University
2021 - 2021
Nano Degree from Udacity

More Information

Social Presence :

Prographics :

Exp : 20 Location : Austin, Texas, United States Job Level : Mid-senior Designation : Director of Strategy & Innovation at Oracle
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Insights For Selling To Vivek

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Speak about competitive differentiation that your product offers
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vivek is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Vivek

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Vivek move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Vivek take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Vivek

Personality Compatibility


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