Vivek Kumar (MBA, B.Tech) in

Vivek Kumar (MBA, B.Tech)

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Director of Strategy & Innovation at Oracle
📍 Austin, Texas, United States

Vivek is the Director of Strategy & Innovation at Oracle, leading initiatives in Generative and Agentic AI for CX digital transformations. With over 20 years of experience in the CRM domain and numerous patents, he has a proven track record of executing complex projects for Fortune 500 clients. He studied Innovation and Entrepreneurship at Stanford University.

Outside of his technology career, Vivek is a multifaceted individual with a wide array of interests. He identifies as an author, photographer, tarot reader, and an amateur violinist, showcasing a deep passion for both creative and esoteric pursuits. He is based in Austin, Texas.

Unique fact: He is a prolific inventor and AI leader at Oracle who also publishes articles interpreting the meaning of tarot cards.

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Experience
20 Years
Current Role
Director of Strategy & Innovation
Job Level
Mid-senior
Location
Austin, Texas, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Vivek cares about

Agentic AI Workflows
He frequently speaks and posts about making agentic AI practical for enterprise adoption, highlighting its transformative impact on CRM and business automation.
Generative AI in CX
His current role is centered on driving innovation in Generative AI to enhance the customer experience for Oracle's largest enterprise clients.
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Career

Work history

8-2022
Director of Strategy & Innovation
Oracle
7-2019 - 9-2022
Engineering Group Manager
Oracle
7-2017 - 6-2019
Senior Principal Applications Engineer
Oracle
4-2014 - 6-2017
Principal Applications Engineer
Oracle
2-2012 - 3-2014
Project Leader
Oracle
In the press

Media appearances

Amplifying the Voice of Frontline Workers: Vivek Kumar of Oracle. Featured in YouTube
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Education
2018 - 2022
Stanford Innovation and Entrepreneurship
Stanford University
2021 - 2021
Nano Degree
Udacity
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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