Vivian Kouplen

Examiner
DISC Type : cs

VP of Business Intelligence at TTCU Federal Credit Union

Tulsa, Oklahoma, United States

Overview

Vivian is the VP of Business Intelligence at TTCU Federal Credit Union, with over 10 years of experience in data integration and marketing. A graduate of Oklahoma State University, she is a strategic leader who translates data solutions into increased ROI. People who have worked with her describe her as brilliant, analytical, and hard-working.

Outside of work, Vivian shows an interest in leadership principles and shares support for the Cherokee Nation community. Her professional interests include major brands known for creativity and customer experience, such as The Walt Disney Company and Adobe.

She is regarded by colleagues as an industry thought leader in her field.

Personality Overview

Process Oriented

Tough To Convince

Overcautious

Being observant comes to them naturally.  They tend to be clear about their needs and limitations and are unlikely to promise too much. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Business Intelligence
As the VP of Business Intelligence at TTCU Federal Credit Union, this is her core professional focus and area of leadership.
Customer Experience
Her personal headline states her belief that utilizing data is the key to creating amazing customer experiences.
Data-Driven ROI
Her professional summary highlights her focus on leading software and marketing solutions that translate directly into increased ROI.

Media Appearances

Vivian has no verified media appearances

Work History

7-2023
VP of Business Intelligence at TTCU Federal Credit Union
12-2018 - 7-2023
Director of Business Intelligence at TTCU Federal Credit Union
6-2013
Director of E-Marketing Solutions at PennWell
Sr. Email Product Manager at PennWell
Product Manager, Email Emphasis at PennWell

Education

1985 - 1989
BS from Oklahoma State University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Tulsa, Oklahoma, United States Job Level : Senior Designation : VP of Business Intelligence at TTCU Federal Credit Union
URL has been copied!

Insights For Selling To Vivian

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vivian is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Vivian

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Vivian move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Vivian take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Vivian

Personality Compatibility


Other TTCU Federal Credit Union Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.