Vivian Pilato in

Vivian Pilato

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Partner Advocate at ServiceNow
📍 Philadelphia, Pennsylvania, United States

Vivian is a Partner Advocate at ServiceNow with over eight years of experience in partner business management, specializing in cloud-first growth and AI integration. Previously at SAP, she drove partner strategy and engagement. She holds a dual bachelors degree in international business and marketing from Drexel University.

Vivian is passionate about animal welfare, serving as the Assistant Director for Hope Wins Animal Rescue. She is fluent in German, Italian, and English, and enjoys working in diverse, multicultural environments. Colleagues describe her as passionate, a self-starter, and a powerhouse in partner relations.

Unique fact: She is trilingual and dedicates her time outside of tech to animal rescue leadership.

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Experience
15 Years
Current Role
Partner Advocate
Job Level
Mid-senior
Location
Philadelphia, Pennsylvania, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Vivian cares about

Partner Ecosystems
Her entire career at SAP and now ServiceNow has centered on developing and executing partner engagement, advocacy, and growth strategies.
Business AI
Holds a "Generative AI at SAP" certification and her recent professional focus includes building partner practices at AI-speed and leading with AI in business applications.
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Career

Work history

2-2026
Partner Advocate
ServiceNow
4-2025 - 2-2026
Partner Engagement and Strategy Lead
SAP
9-2024
Assistant Director
Hope Wins Animal Rescue
6-2024 - 4-2025
CMO & Solutions Integrated Partner Market Manager
SAP
7-2022 - 6-2024
Partner Business Officer
SAP
In the press

Media appearances

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Education
2013 - 2018
Bachelor of Science in Business Administration
Drexel University
2015 - 2016
Bachelor’s Degree
University of Mannheim
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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